Resultados: 10

Percepção de enfermeiros sobre a gestão da qualidade na assistência de enfermagem

Objetivo: descrever a percepção dos enfermeiros sobre a gestão da qualidade na assistência de enfermagem em unidade de clínica cirúrgica. Método: estudo exploratório e descritivo, com abordagem qualitativa, realizada em Hospital Universitário da região Sul do Brasil. Foram realizadas entrevista...

Percepções e experiências de enfermeiros gerentes relativas aos indicadores de qualidade

Objetivo: analisar a repercussão dos indicadores de qualidade no gerenciamento dos serviços de enfermagem; identificar as ferramentas utilizadas na avaliação da assistência; e descrever a experiência vivenciada por esses profissionais na utilização de instrumentos para avaliar o seu serviço. Mé...

Perception of health professionals about neonatal palliative care

Rev. bras. enferm; 72 (6), 2019
ABSTRACT Objective: To identify the perception of health professionals about neonatal palliative care. Method: A phenomenological qualitative study, a non-probabilistic sample, of 15 health professionals from a neonatal intensive care unit in northern Portugal. Content analysis was performed. Results:...

Nurses' perception of the quality of the Rapid Response Team

Rev. bras. enferm; 72 (supl.1), 2019
ABSTRACT Objective: verify the perception nurses have of the quality of the Rapid Response Team in the structure, process and outcome dimensions, as well as the influence of time of practice in the institution and the work shift of the professionals on this perception. Method: cross-sectional study, co...

Quality as perceived by nursing professionals in an accredited specialized hospital

Rev. bras. enferm; 72 (supl.1), 2019
ABSTRACT Objective: To identify quality of service in an accredited specialized hospital according to nursing professionals' expectations and perceptions. Method: This is a cross-sectional quantitative study with the participation of 34 employees, conducted from August to October 2017 by administration...

Avaliação do serviço de coleta para exame colpocitológico pela escala SERVQUAL

Rev. bras. enferm; 72 (1), 2019
ABSTRACT Objective: To analyze women's perception of the quality of the service provided for colposcopy test in the city of Belém (PA), Brazil. Method: Quantitative-descriptive study on 400 women who underwent Pap test on the public healthcare network, using the Service Quality (SERVQUAL) model. We us...

Calidad del cuidado de enfermería: percepción de padres de recién nacidos hospitalizados en unidad neonatal

Invest. educ. enferm; 36 (1), 2018
Objective. This work sought to describe the quality of nursing care from the perceptions of parents of children hospitalized in a neonatal unit. Methods. Descriptive cross-sectional study conducted in an institution with tier III level of care in the city of Medellín (Colombia). Information was gathered...

Primary health care: the experience of nurses

Rev. bras. enferm; 71 (supl.1), 2018
ABSTRACT Objective: to understand the meaning of nursing care in primary health care from the perspective of Chilean nurses. Method: this was a qualitative study based on the social phenomenology of Alfred Schutz. Data was collected between January and April 2013, through interviews with 13 primary hea...

Primary care assessment from a male population perspective

Rev. bras. enferm; 71 (2), 2018
ABSTRACT Objective: to evaluate the quality of primary health care from the perspective of the male population. Method: a cross-sectional descriptive-evaluative study conducted at the family health units of Teresina, Piauí, Brazil, with the male population being interviewed through the Primary Care As...

Care necessities: the view of the patient and nursing team

Rev. bras. enferm; 70 (5), 2017
ABSTRACT Objectives: To compare care necessities as perceived by the patient and nursing team and to investigate the sociodemographic factors associated with these perceptions. Method: A comparative study was conducted in units and hospitalized patients of a hospital institution in the state of São Pa...